Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data theft attacks targeting customers. The cloud-based software company noted ...

Online identity must shift from storing customer data to requesting verifiable proofs. zkTLS turns verification into a yes or no proof, not a document upload, which ties back to the goal of proof over ...

The Google-Salesforce data breach just keeps getting worse, with the tech giant confirming that the exposed information included some from Google Ads customers. Data breaches are, simply put, the ...

July 11 (Reuters) - JPMorgan Chase (JPM.N), opens new tab is planning to impose fees on fintech companies for access to its customer bank account data, Bloomberg News reported on Friday, citing people ...

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a vital source of information for banks and financial services firms, and must ...

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...

Google is capping Customer Match list durations at 540 days, a significant shift that could impact advertisers’ targeting strategies and campaign performance. By the numbers: The big picture. The ...

In a recent cybersecurity incident, customer data at one of America’s largest banks was compromised, as per a government filing. The breached data potentially includes names, contact information, ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Texas Attorney General Ken Paxton is suing Allstate insurance company for allegedly illegally collecting, using and selling the driving behavior data of over 45 million Americans. Paxton filed the ...