Petco disclosed a data breach exposing customer Social Security numbers, financial account details, and driver's license ...

San Francisco-based Salesforce Inc develops software to manage client inventory tracking, sales, ticket resolutions, and data ...

NetSuite is one of the most widely used cloud ERP platforms in the world. It offers core features for finance, CRM, order management and commerce,...Read More The post Why NetSuite Customer Portals ...

Freshworks Inc. is a U.S.-based software company that develops cloud-based business software to help organizations improve ...

AI software is now writing more software,” tech entrepreneur and investor Anthony Pompliano recently pointed out on an ...

The partnership will make it easier for technicians and service providers to identify and purchase parts for warranty jobs.

HandyDART is set to see service upgrades for its 32,000 registered riders across Metro Vancouver as the TransLink Board of ...

PolyAI helps casinos, banks and medical companies field and answer calls from customers using artificial intelligence and is ...

Gujarat High Court held that software consultancy services to parent company located outside India provided on principal to principal basis qualifies as export of service and cannot be considered as ...

The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

For many companies, one of the most challenging aspects of growth is dealing with the increased demand for customer support.

Freshworks will now offer a unified AI-led technology platform through this acquisition that can more effectively handle the ...