EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its new AI-driven customer service platform - LiveDesk. Built on the core ...

Overview: Proxies and virtual numbers are now essential tools for secure scaling, account management, and global digital ...

The most read technical articles of the year cover a wide range of topics, including contributions on AI, design patterns, ...

Explore the essential incident management tools tailored for CIOs in 2025, focusing on AI automation, downtime reduction, and improved operational efficiency. Uncover their features, pricing, and ...

ISLAMABAD: The Securities and Exchange Commission of Pakistan (SECP) has directed the life insurance and family Takaful ...

ChatGPT data breach exposes personal info of users through partner Mixpanel. OpenAI confirms names, emails compromised in ...

This year’s winners highlight the banks that are leading digital transformation in the corporate and institutional sector.

Apple’s “App Intents” and Huawei’s “Intelligent Agent Framework” allow the OS to expose app functionalities as discrete ...

Patients with a lack of trust in AI for healthcare communication share some of the same concerns as business leaders. 64% don't trust the accuracy of AI-generated answers, and 40% of patients are ...

Experts at a MediaNama event on SIM binding reflect on the gap between the policy and technical reality as iOS/Android block ...

Islamic banking is undergoing profound digital change, moving beyond traditional branch-based services to embrace ...