The numbers reflect this pain, with 40% of organizations either replacing or re-implementing their IT service tools in 2025.

Large language models (LLMs) and intelligent agents are becoming one of the most disruptive forces since deep learning, ...

Today, Zendesk announced its acquisition of Unleash, an AI-powered enterprise search platform designed to connect knowledge across systems for smarter employee ...

Have you ever felt overwhelmed by all the scattered AI tools your team is juggling? Research shows that roughly two-thirds of organizations are struggling to scale AI across their business. That’s why ...

Annual SEO planning still works when it’s built for reality. Learn how to set goals, prioritize work, and execute quarter by quarter.

John: 2025 was a different sort of year for apps, which is reflected in this year’s MacStories Selects Awards winners. App innovation comes from many places. Sometimes it’s new Apple APIs or hardware, ...

Lender and Broker Services, Products, and Software Warehouse lending got a major upgrade in 2025. OptiFunder has transformed ...

Here are nine approaches to boost productivity at your workplace, supplemented by the latest tools to make your workday much ...

The deeper we go into automation, the more responsibility we carry. Bias, data misuse and opaque decision-making can quietly ...

To find companions in Fallout: New Vegas, you first have to be lucky enough to run into them, and then you must figure out ...

The Skills feature allows Claude to do repetitive tasks, and it's now easier for organizations to use. Follow ZDNET: Add us as a preferred source on Google. With the feature, Claude can be taught to ...

The relationship between workers and AI systems is evolving through distinct stages, each with its own characteristics, ...