If you've heard the buzz about using user-generated videos, and wondered what on earth it was all about, I'll let you in on a little secret: it’s about simplicity. In simple terms, user-generated ...

The term “user-centric” identity is getting bandied about a lot these days. It’s generally understood to be a different way of expressing the entire identity transaction as opposed to what might be ...

Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

User interface (UI) design is a very well-known term, but information architecture (IA) is not. Yet, both are indispensable components of user experience (UX) design, and they are intertwined. This ...