In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

Soft communication in the workplace, which often involves non-verbal cues and unspoken understandings, significantly enhances operational efficiency by reducing the need for constant verbal directives ...

Part of the problem is the assumption that knowing what good communication looks like is the same as doing it. It’s not. We might recognize poor communication in others, like an unclear email, a ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...