SUNNYVALE, Calif., Dec. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...

Carlos García-Egocheaga, Chief Executive Officer, Lexsoft Systems, offers his views on the adoption and impact of generative AI in 2024, in the context of the knowledge management function in the ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator has partnered with eGain Corporation (NASDAQ: EGAN), the ...

The research, “Navigating the Great Retirement with KM & AI,” was sponsored by eGain, a leader in AI CX Automation powered by Trusted Knowledge. Survey finds that knowledge exodus due to baby boomer ...

CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI CX automation powered by Trusted Knowledge™, highlighted the transformation of traditional ...

eGain's survey reveals 61% of executives cite inconsistent AI responses as a barrier to adoption, emphasizing the need for trusted knowledge. eGain, a leader in AI knowledge platforms, has released ...

Customer service proves to be a perfect area to demonstrate the value of newer AI technologies. As expectations from customers ratchet up, customer service is a flashpoint for designing interfaces ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (Nasdaq: UPLD), a leader in AI-enabled cloud software for digital transformation, today announced that Upland Panviva has launched Sidekick, a ...

eGain AI Knowledge Hub™ automates manual knowledge management processes with AI, speeding up time to business value CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a ...

Survey finds that knowledge exodus due to baby boomer retirement is a C-level concern that most organizations are unprepared to address More than 11,000 Americans turn 65 every day, with over half of ...

eGain AI Knowledge Hub automates manual knowledge management processes with AI, speeding up time to business value CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a ...