Logistics company UPS noted in its earnings call last week that its returns business has grown 25% since 2020. It also announced that it’s acquiring the software and reverse logistics company Happy ...

Reverse logistics is nothing new to manufacturers and retailers. For decades, businesses have managed the flow of returned goods and materials, but this process has often been overlooked in favor of ...

Online retail sales are here to stay. In the U.S. alone, sales will surpass $1 trillion this year and are expected to reach $1.6 trillion by 2027, according to a new Forrester report. But along with ...

The pandemic’s impact on the supply chain and all its moving parts cannot be understated. First, it was the issue of too many orders and not enough inventory. Companies couldn’t keep up with ...

In today’s competitive world, e-retailers, D2C and ecommerce brands have to look at every aspect of a product delivery and return experience to stay ahead—right from forward moving to Reverse ...

In an increasingly competitive industry, retailers can no longer rely on providing the right product at the right price, with customer service taking center ground in the battle for consumers’ ...

Victoria Kickham, Senior Editor, started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution, and supply chain issues ...

TRADITIONALLY, reverse logistics has always been regarded as the ugly stepchild of supply chain management and for a good reason. Obviously, every product return from the customer represents a failed ...

Reverse logistics is a term that is often heard but not fully understood by many business owners. Simply put, it’s the process of moving goods from their final destination back to the supplier. In ...

A new report expands on how fashion brands, retailers, value chain partners and logistics providers can use reverse logistics to build an effective and holistic circular fashion system. Produced by ...