Facebook has officially launched its chatbot API for Messenger, which it’s naming Messenger Platform. Additionally, the Live Chat feature rumored to be hitting the Web is also launching today via an ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Facebook today introduced additional ways to customize Messenger ...

Facebook is adding support for Instagram to its Messenger API. That will allow brands and businesses to handle Instagram messages through third-party apps. For the first time, they’ll also be able to ...

Facebook has been working on deeper integration and interoperability between all its properties. The. company recently introduced Accounts Center across Facebook, Instragram and Messenger that brings ...

SAN FRANCISCO — You already chat with friends on Facebook Messenger. Now Messenger wants you to chat with businesses and get updates from them, too. That's the future Facebook pitched Tuesday at f8, ...

Facebook has updated Messenger with more business chat features. The social networking giant said Messenger 2.3 will bring deeper engagement between businesses and customers via improved customization ...

Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is ...

Did you know that more people are checking their chat apps than they are checking their social media accounts? Facebook Messenger, the world’s largest mobile messaging app (with more than 1.3 billion ...

It's the dawn of the chatbots as the artificial intelligence continues to be integrated into many of our favorite apps and messaging platforms. These computer programs can converse with users and ...

M won’t be the only artificial intelligence on Facebook Messenger. Facebook has given some developers access to an unannounced Chat SDK that allows them to build interactive experiences and “bots” in ...