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Chat support brings real-time customer service to the online consumer, often appearing on a business’s website or application as a pop-up dialogue box. The availability of chat support on a company’s ...

Scammers handling a phishing website for Office 365 credentials added live support to add to the illusion of legitimacy necessary to trick victims. But things don't always work the way the ...

We've all been there. It's 2 am, and you need access to an email. The only problem is that you're having trouble logging in, and the whole world appears to be asleep. To make things worse, you have to ...